Rick Breidenstein

Columbus, OH · (716) 218 - 0273 · rick@breidenste.in

An experienced IT Leader with success in accomplishing business objects through forward looking IT strategy, execution, and employee development.


Experience

Director of IT Infrastructure

(Columbus, OH)

August 2020 - Present

Infrastructure Delivery Manager II

Amazon Web Services (Columbus, OH)

Obtained sustained high performance and results by hiring, then coaching Managers and Individual Contributors. Developed and implemented organizational changes resulting in more effective product delivery. Improved site efficiency by implementing new operational processes into the region. Improved project delivery results by implementing an Agile based project management methodology that increased the effectiveness of all team members with the largest gain to those with less experience.

Increased network and service capacity over 100% in one year by building out six data halls in three data centers across three geographically dispersed sites. Increased network physical capacity and throughput over 400% by migrating to new hardware and retiring legacy equipment.

January 2019 - August 2020

Manager of IT Infrastructure

Quantum-Health, Inc. (Columbus, OH)

Modernized foundational infrastructure components including server hardware, virtualization platform, shared storage, networking, telephony services, data and voice circuits, disaster recovery, web application proxies, and application load balancing resulting in increased service availability, performance, and capacity allowing the organization of sustain employee growth greater than 100% member growth greater than 70% YOY for three consecutive years.

Reduced customer downtime while increasing scalability and quality by developing and implementing processes for customer onboarding / offboarding, automated health checks, SLA reporting, purchasing and accounts payable, and change management.

March 2015 - October 2018

Manager of Network Applications, Manager of Corporate Applications and Infrastructure

Gogo, Inc. (Broomfield, CO & Chicago, IL)

Completed three expansion office openings, one office consolidation in three states, and two data center migrations allowing the organization to support employee growth rates of 100% year over year spanning a four year period. Reduced IT Infrastructure costs while increasing service availability and supported features.

October 2011 - March 2015

Sr. Systems Engineer

Recovery Networks (Philadelphia, PA)

Developed, implemented, and executed Business Continuity solutions for over fifty (50) businesses of differing sizes across a wide range of industries. Identified the need for and developed a self service customer portal providing on demand account insights resulting in increased customer satisfaction and retention.

April 2007 - July 2011

Application Developer

Personal Computers, Inc. (Buffalo, NY)

Packaged over 200 Windows applications using Macromendia InstallSheld enabling the migration of workstations from Windows NT 4.0 to Windows XP. I also developed a .NET Windows Form application using a MSSQL database that reduced duplicate repairs for workstation related depot requests.

2006 - 2007

Systems Administrator

Inergex, Inc. (Buffalo, NY)

2003 - 2006

Education

Colorado State University

Bachelor of Science
Business Management

GPA: 3.91 - Graduated Cum Laude

Graduated in 2016

Front Range Community College

Associate of Science
General Studies

GPA: 4.0 - Graduated Magna Cum Laude

Graduated in 2016

ITT Technical Institute of Technology (Getzville, NY)

Associate of Applied Science
Computer Network Systems

GPA: 3.65 - Graduated with honors

Graduated in 2003

Skills

Leadership & Development
  • Strategy Development
  • Organizational Change Management
  • Hiring & Team Building
  • Budget Development & Management
  • Project Management
Cloud Providers & Applications
  • Microsoft Azure
  • Amazon Web Services
  • Twilio
Programming & Scripting Languages
  • Python
  • PowerShell
  • VB.net
  • HTML
Storage
  • Western Digital (Tegile)
  • Dell EqualLogic & PowerVault
  • EMC
  • Hewlett Packard
  • Synology
Networking
  • Cisco
  • HPE
  • Fortinet
Server Hardware & Virtualization
  • VMware
  • Cisco Unified Computing System (UCS)
  • Dell
  • Hewlett Packard
Telephony
  • Cisco Unifed Communications Manager (CUCM)
  • Cisco Packaged Contact Center Enterprise (PCCE)
  • Cisco Unified Border Element (CUBE)
  • Cisco Unity
  • EngHouse Interactive Contact Center
Other

Interests

Being a Husband and Father, photography, golf, cheering for the Buffalo Bills and THE OSU Buckeyes, riding my motorcycle and travelling.

When forced indoors I find myself thinking about what my next crazy adventure will be, tinkering around with home automation, and home improvement.


Media & Certifications